Privacy Policy

NoWALL (“We,” “Our Service,” “Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use and protect it, and your rights regarding the information you provide.

1. Data Collection and Usage

   We collect only the data necessary to provide our services, including:

   • Identification Data: Name, surname, and contact information (phone, email).
   • Payment Information: Bank account details and payment information.
   • Technical Data: IP address, browser, and device information.
   • General Service Usage Information: Transaction history and chatbot interactions.

2. Purpose of Data Processing

   Your data is used for the following purposes:

   • Providing services such as transfers, payments, and payment processing.
   • Communicating with you regarding service-related inquiries.
   • Improving service quality and analyzing service usage.
   • Complying with legal and regulatory requirements.

3. Data Sharing with Third Parties

   We do not share your data with third parties except in the following cases:

   • Sharing data with payment systems (e.g., SEPA, SWIFT, Mastercard, Visa) to process transactions.
   • Complying with legal obligations or requests from government authorities.
   • Integrating third-party services to improve the functionality of the website or chatbot (e.g., analytics tools).

4. Data Protection

   We take all necessary technical and organizational measures to protect your data from loss, unauthorized access, alteration, or disclosure:

   • Data encryption is applied at all stages of processing.
   • Internal access to data is restricted to employees who need it to perform their duties.

5. Data Retention

   Your data is retained only for the duration necessary to fulfill the purposes of processing or as required by law.

6. Your Rights

   You have the right to:

   • Request access to your data.
   • Correct inaccurate or outdated data.
   • Delete your data (provided it does not conflict with legal requirements).
   • Opt out of data processing for marketing purposes.

7. Changes to the Privacy Policy

   We reserve the right to update this Privacy Policy. The updated version will be available on our website, and significant changes will be communicated to you separately.